Instant Feedback:
You can get instant feedback direct from the
customer. You can learn immediately what consumers and
prospects think about your product or service.
Consumers value the opinions of others.
Increasingly consumers seek out the opinion of others in
social media on products and services they want to
purchase.
Getting instant feedback gives you the
ability to make changes in your product or service that
is more accepting to consumers and hence, increase sales
and generate positive feedback.